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Willard N. Ander (1965 BSIE) recently co-authored a book, <em>Winning at Retail</em>, which outlines successful business strategies for retailers. Photo by Jeff Shaw. UH Industrial Engineering Alumnus Co-Authors First Book on Retail Consulting

“Beware the Black Hole! The Black Hole is the place where retail companies that are no longer relevant to customers go to die. As you may recall from high school physics, a black…